Privacy Policy

Mars RCM Inc ("MARS", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit forms, or communicate with us, including via SMS, email, or phone.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Business or practice name
Email address
Phone number
Mailing address
Any information you submit through our website forms

b. Automatically Collected Information

IP address
Browser type
Device information
Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

Provide and manage medical billing, coding, credentialing, and revenue cycle management services
Respond to inquiries and service requests
Schedule consultations and follow up with prospects and clients
Send service-related notifications, updates, and marketing communications
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

3. SMS and Communication Consent

By providing your phone number and submitting any form on our website, you consent to receive SMS (text messages), phone calls, and emails from MARS (Mars RCM Inc) regarding our services, updates, and promotional communications.

Message frequency may vary
Message and data rates may apply
You may opt out of SMS messages at any time by replying STOP
For assistance, reply HELP or contact us directly

Your consent to receive SMS messages is not a condition of purchase.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information only with:

Service providers who assist in operating our website or services (under confidentiality agreements)
Legal or regulatory authorities if required by law
Business partners strictly for fulfilling requested services

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially acceptable means to protect data, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

8. HIPAA Disclaimer

Mars RCM Inc supports healthcare providers with revenue cycle services. We do not collect or store Protected Health Information (PHI) from patients through our public website. Any PHI shared as part of a business relationship is handled in compliance with applicable HIPAA regulations under appropriate agreements.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction or deletion of your information
Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Mars RCM Inc
1480 Renaissance Dr, Ste 105
Park Ridge, IL 60068
Phone: 217-340-5507
Email: Business@marsmbc.com
Website: https://www.marsmbc.com